{"id":11782,"date":"2023-09-14T12:16:03","date_gmt":"2023-09-14T17:16:03","guid":{"rendered":"https:\/\/solerastaging.wpengine.com\/?post_type=blog&p=11782"},"modified":"2024-08-30T01:36:42","modified_gmt":"2024-08-30T06:36:42","slug":"are-you-getting-total-loss-vehicles-to-the-right-place-the-first-time","status":"publish","type":"blog","link":"https:\/\/www.solera.com\/blog\/are-you-getting-total-loss-vehicles-to-the-right-place-the-first-time\/","title":{"rendered":"Are you getting total loss vehicles to the right place the first time?"},"content":{"rendered":"\n

Immediate, Expert Triage Decisions @ FNOL Now \u201cA Click Away\u201d<\/h3>\n\n\n\n
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Accurate, timely claim decisions are paramount to reducing settlement times and expediting repairs. In fact, one recent case study reports that more than half of all total loss vehicles are sent to repair shops in error.<\/p>\n\n\n\n

Consider the additional time, hassle and extra costs of these missteps \u2013 not to mention the frustration levels experienced by all.<\/p>\n\n\n\n

So imagine having the ability from the First Notification of Loss (FNOL) to reduce costly errors – and now just an easy click away from the browser of your wi-fi connected phone or tablet.<\/p>\n\n\n\n

Enter Solera\u2019s Intelligent Triage™, an AI-powered solution, to help insurers make better informed, accurate and speedy triage decisions, which now features a new claims or estimating \u201cplatform-free\u201d option, bypassing the need to operate Intelligent Triage with a software program or platform. Absolutely no integration of any kind is required \u2013 simply connect right from the ease and convenience of your web browser. <\/p>\n<\/div>\n\n\n\n

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It\u2019s another way Solera and Audatex are reinventing the virtual claims process, offering greater accessibility and convenience to accurately identify total losses, minimize settlement times and accelerate repairs.<\/p>\n\n\n\n

Moments Matter<\/strong><\/h3>\n\n\n\n

Let\u2019s face it \u2013 determining vehicle repairability following a collision can be a highly stressful time for consumers\/claimants who must quickly process through a mountain of immediate issues and steps, including connecting with their carrier.  Emotions are high and patience can be low. <\/p>\n\n\n\n

That\u2019s the beauty of Solera\u2019s all-new Intelligent Triage.  Accessible from the web browser of any connected device, claimants can capture and submit vehicle collision photos to their carrier following FNOL, producing a highly accurate triage recommendation in less than 10 seconds!   There\u2019s no waiting or waffling; customers appreciate the instant, expert feedback, and insurers rest easy in quick and accurate resolution, saving everyone time in a hassle-free process which is sure to bolster customer loyalty.<\/p>\n\n\n\n

A Click Away to Instant Resolution<\/strong><\/h3>\n\n\n\n

While Intelligent Triage can \u201cplug and play\u201d with any existing software program or platform, Intelligent Triage now offers instant, direct access to its AI-powered triage solution, simply by accessing it from the convenience of a web browser.  This allows more carriers the opportunity to onboard this proven AI solution quickly and easily and begin deploying highly accurate resolution decisions at scale. <\/p>\n\n\n\n

\u201cWe\u2019ve reimagined a more convenient way to deliver the claims resolution \u201cbrain trust\u201d of Intelligent Triage by providing direct access to intelligent, instant and easy virtual claims,\u201d said Bill Brower, VP of Industrial Relations at Solera.<\/p>\n\n\n\n

Decisions Made Easy<\/strong><\/h3>\n\n\n\n
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Unleashing the fire-power of Intelligent Triage is redefining the ease, convenience and confidence of a carrier\u2019s repairability decision:<\/p>\n\n\n\n

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  1.  IMAGE CAPTURE<\/strong>: Customer submits vehicle damage photos to carrier<\/li>\n\n\n\n
  2.  VISUAL INTELLIGENCE:<\/strong> Machine learning algorithms process photos and provides resolution results in under 30 seconds<\/li>\n\n\n\n
  3.  TRIAGE RECOMMENDATIONS:<\/strong> In seconds Intelligent Triage will display the results that will tell you if the vehicle is a total loss, reparable or needs inspection.<\/li>\n<\/ol>\n\n\n\n

    Expert Resolution, Assured!<\/strong><\/h3>\n\n\n\n

    An expert repairability decision in 30 seconds or less?  Sure, instant results are impressive, but what about accuracy \u2013 how can carriers find confidence in these critical, time and cost-sensitive decisions made with head-turning speed?<\/p>\n\n\n\n

    Intelligent Triage<\/a> is just that \u2013 your \u201cwise\u201d resource, drawing upon timely and extensive, AI-powered algorithms which cross-reference Qapter\u2019s mammoth global data system, bringing clarity and confidence to your claims\u2019 staff to give the \u201cstamp of approval\u201d to resolution decisions. <\/p>\n\n\n\n

    \u201cIntelligent Triage is a true virtual claims powerhouse, built upon an extensive scientific claims resolution model that delivers consistent, high-precision results in mere seconds, with laser-like assessment of authentic vehicle damage directly from claimant-uploaded photos,\u201d said David Davoodi, Sr. Director of Product Development.<\/p>\n\n\n\n

    \u201cWe\u2019re constantly innovating, listening to our customers to identify new ways we can provide even deeper value for our products and\/or the product experience.  Offering an even easier, more convenient way to access Intelligent Triage through a web browser option opens new doors for the industry, lightening staff and resource load amid these challenging times,\u201d said David.<\/p>\n\n\n\n

    To test drive Intelligent Triage today, visit: https:\/\/www.solera.com\/solutions\/vehicle-claims\/intelligent-triage\/<\/a><\/p>\n\n\n\n